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Q: What type of clothing does DAT Vinyl Co. offer?
A: DAT Vinyl Co. specializes in unique and stylish vinyl-inspired clothing, including shirts, hoodies, and accessories.

Q: What is the shipping policy for DAT Vinyl Co.?
A: We offer free standard shipping on all domestic orders. International shipping rates vary depending on location. Please Email Us for more details.

Q: What is the refund policy for DAT Vinyl Co.?
A: We accept returns within 30 days of purchase. The item must be in new condition with tags attached. Refunds will be issued to the original payment method.

Refunds

REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

Please note: change of mind or providing an incorrect address is not a valid reason for a refund


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


To start a return, you can contact us at datvinylco@outlook.com


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


You can always contact us for any return question at datvinylco@outlook.com

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at datvinylco@outlook.com

Shipping 

At Dat Vinyl Co, we keep things local! From the design process to the manufacturing of our stickers. We do this not only to support local Australian businesses, but also to ensure high-quality products and faster shipping for our customers.
 
*Please note that our stickers and hoodies are sent SEPARATELY*
 
Standard Sticker Shipping (AUS): FREE
7-14 Business Days Australia Wide
 
Standard Apparel Shipping (AUS): Calculated at checkout
6-12 Business Days Australia Wide
(FREE over $100)
 
International Shipping: Calculated at checkout
7-28 Business Days
 
All orders are processed within 1-3 business days
 
We post our stickers via letter with Auspost to keep stickers affordable and shipping free for Aussie and pricing low for all our international customers. This means that we aren't currently provided with a tracking number for sticker orders.
 
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
 
Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone
 
If it has been more than 14 business days since placing your order within Australia, and you haven't received your package, please contact us via the contact page or email us at datvinylco@outlook.com
 
We are not responsible for replacing orders when provided with the incorrect address.

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